How your chatbot launch works.
This guide explains the standard Prima Services flow from first request to launch and ongoing improvements.
Share Your Business Context
Send your website, offer details, target customers, service area, and the questions visitors ask most often.
Choose the Main Chatbot Goal
We shape the assistant around one or more outcomes:
- Lead capture and qualification
- Customer support FAQ
- Appointment booking
- Quote requests
- Sales follow-up
Approve the Conversation Flow
Prima Services drafts the greeting, qualification questions, answer library, fallback replies, and handoff rules for your review.
Connect Lead Delivery
Leads can be delivered to contact@primaservices.store during setup review, then routed to your preferred email, sheet, CRM, or booking workflow after launch.
Install on Your Website
We provide the widget instructions or installation support so the chatbot appears cleanly on your website.
Test and Launch
We test common questions, mobile behavior, lead delivery, and escalation paths before the chatbot goes live.
Improve Over Time
Managed plans include answer updates, workflow edits, and improvements based on real visitor conversations.
Need help planning your chatbot?
Email Prima Services and include your website plus the main goal you want automated.
contact@primaservices.store